Frequently asked questions about Lectimax: accounts, AI credits, grading, privacy, and using the platform as a university lecturer.
- How do AI credits work?
AI credits measure how much AI processing you use across Lectimax (grading, rubric generation, lesson plans, manuscript help, and other features). Heavier or longer tasks consume more credits than light ones.
Plans include a monthly credit allowance. As a rough guide, the Starter plan’s 600 credits is described on our Pricing (/pricing) page as about enough for on the order of ~120 deep-graded assignments per month—actual usage depends on document length, model choice, and settings.
- What subscription plans do you offer?
We publish Basic, Starter, Professional, and Department tiers with different monthly AI credit pools, discounts, and support levels. Basic focuses on writing and thesis-oriented tools; Starter and above add the full grading and lesson-planning suite.
Details, allowances, and rollovers are listed on Pricing (/pricing).
- Do unused credits roll over?
Starter, Professional, and Department plans include a capped rollover of unused credits so a quiet month does not waste your allowance. Exact caps are shown on Pricing (/pricing). Basic does not advertise rollover—check the current plan card for the latest terms.
- Can I change or cancel my plan?
You can manage your subscription from your account billing area in the app. Upgrades and downgrades follow your payment provider’s rules; if anything looks wrong, email support@lectimax.com (mailto:support@lectimax.com) and we will help.
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