Frequently asked questions about Lectimax: accounts, AI credits, grading, privacy, and using the platform as a university lecturer.
- How do AI credits work?
AI credits measure how much AI processing you use across Lectimax (grading, rubric generation, lesson plans, manuscript help, and other features). Heavier or longer tasks consume more credits than light ones.
Plans include a monthly credit allowance. As a rough guide, the Starter plan’s 600 credits is described on our Pricing (/pricing) page as about enough for on the order of ~120 deep-graded assignments per month—actual usage depends on document length, model choice, and settings.
- What subscription plans do you offer?
We publish Basic, Starter, Professional, and Department tiers with different AI credit allowances, discounts, and support levels. Basic focuses on writing and thesis-oriented tools; Starter and above add the full grading and lesson-planning suite.
Details and allowances are listed on Pricing (/pricing).
- Do unused credits roll over?
No. Plan credits reset each billing period. Purchased credits remain available. Balances held before this policy takes effect are protected. See Pricing (/pricing) and the Terms of Service (/terms) for details.
- Can I change or cancel my plan?
You can manage your subscription from your account billing area in the app. Upgrades and downgrades follow your payment provider’s rules; if anything looks wrong, email support@lectimax.com (mailto:support@lectimax.com) and we will help.
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